SINGAPORE: Initially intended to be a 12-month long project, a team from the Integrated Health Information Systems (IHiS) quickly added Covid-19 pandemic features into its new IT system in about 4 months, in light of the Covid-19 pandemic situation.
The C3 system at Tan Tock Seng Hospital (TTSH) enabled the National Centre for Infectious Diseases (NCID) to swiftly make bed space available for patients and to safely control crowd levels as Covid-19 numbers escalated.
The rapid deployment was done progressively over 21 iterations, with one to two releases per week. This is considered a feat, considering how systems typically get upgrades once or twice a year, or patches once every month.
The workload required was huge and required the IHiS team to integrate information from sensors and real-time data with IT systems, process the data and make sense of it visually.
With artificial intelligence and data analytics, the CS system aids healthcare workers in predicting demand for hospital beds and resources, as well as identifying bottlenecks such as long wait times for patients and or at laboratories conducting a large number of patient tests.
These new features have helped TTSH and NCID more efficiently control the flow of resources across both institutions.
The C3 system has over 1,500 indicators, including tracking of hospital equipment and congestion of beds and wards , many of which are monitored in real time.